We are now offering free shipping on all subscriptions of $50 or more that are shipped to US destinations (before tax). The shipping is automatically waived at check-out when you've met the following criteria:

• Your subscription is $50 or more (before tax)
  
  AND
   
• Your shipping destination is within the United States

Yes, it's that easy. Just subscribe and you won't be charged for shipping as long as the delivery address is within the US.

Orders placed before 11:15 AM EST on a business day will be shipped that same day. You will receive an email with tracking information once your order has shipped. Orders for in-stock items will be filled within 48 hours (excluding Sat, Sun & holidays). Orders that come in over weekends and holidays are processed the next business day.

Please be aware that we cannot guarantee delivery to hotels and other temporary addresses on a specified date. We recommend that you check with us on the availability of Express Shipping options if you have special delivery concerns. Please email Customer Service at store@transcend.me or call Toll Free 877-263-8263.

All orders must be paid in U.S. funds by PayPal or Credit Card. Customers are responsible for all duties and taxes. We cannot guarantee a fixed delivery time for international orders, as delays in customs are beyond our control. Delivery can be 2-6 weeks depending on the type of shipping you choose.

You asked, we listened. We are now offering free shipping on subscriptions to all US destinations. The shipping is automatically waived at check-out when you subscribe to recieve your supplements every month.

Unfortunately, due to certain trademark, labeling, product content and government embargo restrictions, we are unable to ship all products to all countries.

If your country is not in our drop down country box, we are not currently able to ship to your country.

For items returned as prohibited by customs, return shipping charges may apply and refund will be delayed until receipt of returned product. Please check the restrictions in your country prior to ordering. We will make an effort to post the restrictions reported by our customers as a helpful guide (see International Shipping Restrictions for more information), but it is not meant to be a complete list as restrictions vary widely.

Please note that all UPS packages are shipped with no signature required. If you would like to require a signature on your UPS package please call us toll free at 877-263-8263 after you place your order.

Expedited shipping is available to street addresses only. Orders going to P.O. Boxes will be shipped via Priority Mail.

Priority Mail may arrive just as quickly as expedited shipping but delivery times are not guaranteed. Orders shipped via 2 Business Day, and Next Business Day are guaranteed, except under the following circumstances:

• If a delivery attempt is made on the scheduled delivery day, but nobody is present to receive the package.
• Delays due to bad weather or other reasons outside the control of USPS or UPS.
• If we notify you of an out of stock item and you do not respond in a timely manner.Incorrect shipping address information entered when order was placed.
• Redelivery of a package due to the customer providing incorrect shipping information or a partial address will result in a $10.00 redelivery fee.

• Belgium
• Brazil
• Estonia
• Germany

• Italy
• Lebanon
• Mexico
• Norway
• Peru
• Portugal

• South Korea
• Spain
• Turkey
• Austria
  (Austria requires a prescription for supplements)
• Full list of African countries, excepting some small orders to South Africa having been successful 

• Note on shipments going to China - value of package must be less than 1000 RMB to be received properly. If your package is greater in value, please order items separately.